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                                      About Govee

 

Making Life Smarter perfectly encapsulates what we’ve been doing at Govee since November 2017. We create cutting-edge LED lights and smart home devices that transform traditional ways of living. We do this by demonstrating integrity, boldness, and passion in everything we produce.

   FAQS

Payment & Order

No. Only one discount can be applied at a time. During events and sales, the checkout system will automatically apply the largest discount entered/available.

Customers who use a referral code must meet the following conditions:

  • Be a new customer
  • Make a minimum purchase of $10
  • Use a referral code still within its validity period
  • Use a referral code that hasn’t been redeemed yet

As long as the discount code was valid at the time of your purchase, you can have the difference refunded.

Govee only deducts the agreed amount of the order, which is indicated on the checkout as well.

Possible reasons for the exceeded amount are:
1. exchange rate has changed.
2. Commission fee is taken by your bank or card company.
3. Your bank converts the currency for you to proceed the payment. For instance, your card only supports USD transactions while the order should be paid in RUB. As a result, extra funds may be required for the conversion.

To figure it out, you may contact the bank to check the transaction details.